Complaints: Giant Eagle Berea customer service deserves no stars at all, Customers are rude and management lets them berate shoppers. 0 Views . Thank you. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Your loosing your customer base. Working hours Fri 7:00 am - 10:00 pm Tue 7:00 am - 10:00 pm Wed 7:00 am - 10:00 pm . Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. Additionally, I go to pick it up the second time and when asked where the needles are I am told they now need authorized, why not get the authorization together. Phone number +1 724-942-2802. Giant Eagle is the business that sold me the defective gift card. Please update the website to indicate when a service is not available during regular business hours. I have a family to feed and I am very upset. Normally bakery products are excellent. Working at Giant Eagle, Inc.: 4,213 Latest Reviews | Indeed.com Click here to get notifications about new complaints of Giant Eagle. Desired outcome: Everytime I go through it a shift manager has to come over so I can complete my transaction cause your system is so flawed. I want to come back. Every time I show up to pick one up they say I owe money and I say no you have to run it through two insurances when people have two insurances and they say oh. Submitting a response indicates a willingness to work with customers to make things right. For those that need immediate medicine like insulin or inhalers for lung issues, it's a matter of life or death. Giant Eagle Maintenance and Repair Service Level Requirements Supplier Code of Conduct Customers Privacy Policy Terms of Use Notice of Pharmacy Privacy Practices Digital Millennium Copyright Act UPDATE: March 10, 2022 Well guide you through the process. I shall not go back to them. Further, The stores take no responsibility for alcohol consumption in their stores. I was shopping at Giant Eagle in Akron on Waterloo Rd and went to pay for my items at a self checkout lane. The pin is required for an online purchase, and I do not have a Columbia store locally. Basic understanding of Giant Eagle's Business System (GE's version of the Toyota Production System). Made formal complaint with Customer Care. I buy brand name wines and medicines and detergents at this store and its also in walking distance. It's a stupid idea to stop the weekly mailers. Ripoff Report | Giant Eagle Review - Vermilion, Ohio - Giant eagle Is Giant Eagle My Perks worth the switch? - Whats the Points At this point I have spent way too much time with them without a resolution to this problem. Giant Eagle - Need to turn their culture around | Glassdoor Bonita Springs, FL Giant Eagle Grocery Hours And Location What they do NOT tell you is that now, if you buy one, it's down to $1.25! My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. Digital coupons only STINK! No printer or internet. My family work there. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Giant eagle614-337-02452900 stelzer Rd Columbus Ohio 43219Is the office I'm complaining about And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! Submit a complaint and get your issue resolved. Hours And Map For Giant Eagle Grocery In Oakdale, LA This complaint was posted by a verified customer. I have had other items before. So they make you think you must buy 4, but no, only one is enough. I was aggressively harassed and discriminated against today around 12:40 at the 2801 E. Waterloo Rd. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We use dedicated people and clever technology to safeguard our platform. Giant Eagle's meat is also a better variety than other stores. Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage they had no problem refunding my fuel perks then. Working hours Thu 6:00 am - 12:00 am Tue 6:00 am - 12:00 am Wed 6:00 am - 12:00 am . Country fried steak & eggs were. Giant Eagle Columbus - Hilliard, 6700 Hayden Run Rd (Reviews, address I always pump 30 gallons of fuel (their limit for a perks redemption). Giant Eagle: Reviews, Complaints, Customer Claims, Page 2 | ComplaintsBoard Giant Eagle, Inc. At first, it was alright, but it progressively got worse along the way. Branch address 1300 Country Club Road, Monongahela, PA, 15063, US. I have not been able to use them, so I automatically open my bank account because I thought that I received the refund, but nothing. As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. BBB Business Profiles generally cover a three-year reporting period. So I have called repeatedly and was told the discount would be added, but it never has been. I like the milk and meat being fresh but I gave two stars because 1. they sell off brands, you cannot find (for instance) brand name saltines. I purchased an 8 piece mixed chicken, from hot food for $7.99, on December 28th from theGiant Eagle at 6204 US Route 30, Greensburg, PA. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. I can understand if they are busy but i could have cut my time in half if i would have been directed to the proper line. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Giant Eagle reviews & complaints. I don't like the fact that you no longer mail sales papers and the fact that you no longer supply plastic bags I believe it's more of cost and profit issue than saving the environment. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. Put prices on product instead of bar code or make sure bar code is right. Information provided by various external sources. Click here to get notifications about new complaints of Giant Eagle. Hope the conversation the 3 associates had was very good. Giant Eagle, Inc. Team Leader Review: Will not recommend the company GAS. I like that i get discounts on gas when i shop. My mother and her friend reached out to Lyft first, but due to the fact it was purchased through Giant Eagle they referred her back to the store. My 18 year old daughter was with me and we went into the liquor part of the store to get vodka because my 26 year old niece likes vodka. Giant Eagle Reviews - 36 Reviews of Gianteagle.com | Sitejabber I looked at the label and it said it was prepared at 10:20 a.m.; I bought it at 3:54 p.m. I am actually highly disgusted with this kind of customer service and hope this won't continue . Giant Eagle Customer Care He blewup at me " i was just trying to help" i said in a very rude way! Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. Shame on you! Giant Eagle - car wash I paid for a SHOWROOM car wash and parts of my car weren't even touched! I'm not expecting any compensation because I cannot provide the evidence, but I did want you to know about my disappointment. So Giant Eagle, who sold me an unusable card, refuses to help me and punted me back to Columbia who also refuses to help me. Piss off! They Claim I've bounced to many checks and use a third party to make sure the money is there they just bounced 3 of mine and the bank said they never even came though my account plus they are so over Priced they lost my business. They shop my online order, I schedule a pickup, and they load it up. i do the shopping for the household,he picked ip the advantage card. His hair looks like it hasn't been washed out combed in MONTHS. Hello, Unfortunately COLUMBIA SPORTSWEAR has denied the refund. Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. I have been having reoccurring issues with medication not being in stock at this pharmacy over the last year. Look at your competition! Tip for consumers:Provide customer satisfaction and a smile. As outlined in the terms and conditions of our gift cards and merchandise credits, at times we take action on gift cards to offset losses caused by theft or fraud situations specifically linked to a particular card. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. Complaint from Giantbythesea on 17 February 2023 about Giant Food Stores in category Supermarkets / Grocery Stores Giant Food 6289, 2104 Van Reed Road, West Lawn, Feb. 7: 12 violations. We pulled up behind a car and waited 20 minutes! What they do NOT tell you is that now, if you buy one, it's down to $1.25! I sat yesterday for almost an hour listening to their music and right at this moment I am still on the phone once again listening to music for a half hour and still waiting. Tip for consumers:Please be nice to the people that serve you. I love Giant Eagle Curbside Pickup. PITTSBURGH Giant Eagle is giving more shoppers a chance at buying discounted food to prevent waste. Giant Eagle Good MorningThe consumer's request was filled in December, however, it appears they never received it. THERE was a sign on the freezer door easily found stating the sale price..meanwhile my price was adjusted on the chicen tenders and my id checked fir the wine. good bye giant eagle. - giant eagle chicken salad & giant eagle salsa, I new package if and when they come into the store, Car wash on Rt. No courtesy phone call from this pharmacy to even tell me of this change whatsoever. The drive thru at Giant Eagle in Washington Pa. 15301 is absolutely in need of rules and regulations. Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. Table of Contents show. Category Food & Beverages. Online order website shuts you down from making any changes long before the order is being shopped. They can't because it's simply laziness. I sent the main manager Adrian A**** an email with the transaction history of my card. I was in a good mood untill I went to check out If you want more people to buy your products hire educated people who are not rude to the customers and do not look they live on the streets, do not require a loyalty card just to check out and purchase compatent self check out registers. " very flexible schedule, good management " (in 135 reviews) " I've worked at Giant Eagle a long time " (in 103 reviews) Cons. I purchased chicken salad Giant Eagle last night, 9-28-18. I will write and call to everyone I can to let them know how horribly I was treated. I'm sorry to say I will not order cakes from Giant Eagle again if this is the quality you are putting out. Why I constantly continue have this on going issue with this pharmacy has be baffled? I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. I cooked it on my grill as I usually do, and found it to be tough and certainly not Prime. A necessary evil. She was rude and said nothing. Was looking forward to these, I bought them In the past and fell in love with them. Check out charged $16.99. They are not authored by Glassdoor. Every single prescription that is filled here is billed wrong. I asked about my perks that were deleted I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. However, it tried it, and the coffee had no ice in it and was just completely room temp and not good at all. Giant Eagle Grocery - CentralPercentum GetGo. Desired outcome: DOWNLOAD OPTIONS download 1 file . in the whole process( 2nd attendant dark hair and eyes walked awayi went after him and asked to reis state my perks. And their Apple Seiter tops are always smashed in. The public deserves better than the service that GE provides. That they deliberately dont care to abide by the ADA law, or the Civil Rights Act of 1967. She hardly had a voice and could hardly hold her head up. Giant Eagle, Inc. File a complaint. BBB is here to help. I let her know I have health issues so can't wear one. Desired outcome: Posted by giant eagle erie pa yorktown on Thursday, March 2, 2023. Review Of Franks Restaurant Hudson Fl 2023 . Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. Giant Eagle Reviews: What Is It Like to Work At Giant Eagle? Leave a review. Overpriced! December 29, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106RE: Complaint ID ********This letter is in response to the complaint submitted by ***** ****** to the BetterBusiness Bureau regarding their experience at the Grove City Giant Eagle located at2173 Stringtown Road Grove City, OH 43123. Order was $20 more than what the original order placed indicated. If you have been a victim of such, contact a lawyer. everytime i go theirs always issues! Early History. File a complaint. Not only is it not obvious to this pharmacy but its oblivious to them. I realize that's how it works. Thank-you; Sincerely Rosemary Hiler. Giant Eagle - Bridgeville, Washington Pike (Reviews, address and phone I tell them it stops when the tank is full. She had already rung up half of my groceries before I noticedI went home and wiped down each food item with sanitizing cloths then soap and water. Learn how the rating is calculated 1 complaint. Desired outcome: I did. I had purchased a head of lettuce only to bring it home and opened it to find that it was covered to the core with black moldy looking dirt. She said I needed a mask. Just needed coffees after a long travel day and both ended up room temp and we lost a good bit of travel time waiting on crappy specialty lattes for $8, was sad. This happened on November 6th, 2022. at around 1600. They are not the only game in town. My money is already low and they literally took this money and Im having one heck of a time trying to get it back. ADDITIONAL LINKS Very disappointing. thanks for the listen. Then, i went in. Giant Eagle reviews & complaints 193 complaints 7 resolved 186 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "medication" Resolved Resolved Resolved "check cashing" Resolved Giant Eagle reviews 193 G GaryD163 of Butler, US Feb 09, 2023 4:50 pm EST Verified customer Featured review I even told her i had to get out of my vehicle with a new diagnosed spine issue, of which i was there trying to get my first prescription, and had to wave the 6 cars behind me that the drive thru was closed. Plus sideclean parking lot, great attendants, friendly , great check out attendants mostly female that care! We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. Second, the hot mocha was not hot in the slightest, but the issue was the iced coffee. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and to go bankrupt. Don't deserve even 1 star for that area. Wide selection of produce, meat and general grocery products. Submit a complaint and get your issue resolved. The Marketing team, with 85% positive reviews, reports the best experience at Giant Eagle compared to all other departments at the company. Also, why did i not earn perks on Dec. 17 and Dec. 22? I ordered a cake online for my sons 6th birthday on tiesday I got an email saying the bakery accepted my cake and will be in contact with me if they have any questions on Thursday well today is the Saturday of my sons birthday and at 730 in the morning I get a call from the bakery saying it was my fault for something I didnt do they they couldnt make my cake when I am suppose to be picking up said cake at 9am so 1 hour 30 minutes before I am suppose to pick up this cake they called me to tell me they are not making it after they sent me the email saying my order was accepted Thursday now I have to hurry and scramble and try to get another cake Ive been having cakes made at giant eagle since I was a little girl I am 33 years old so over 25 years of my life my family and Ive been getting cakes from giant eagle and this incident here I will never for the rest of the time I am alive spent any money at any giant eagle establishment. Companies can ask for reviews via automatic invitations. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. How dare you feed the opioid epidemic.and settling out of court,paying an undisclosed amount of money, all because you know you were GUILTY of abusing your right to fill prescriptions for opioids. I am extremely dissatisfied with the service provided to me today. 5 Our Avon Lake Giant Eagle on Lear Road , Avon Lake, Ohio , is the Best Brian , The produce manager is simply the BEST Goes over and beyond to help me the customer The Manager is always there if you need him , listens and addresses all our concern I use My friendly Giant Eagle Pharmacy for all my prescription needs . Their last call they said they had to talk to the pharmacist that did the transaction and they would return our calls, but never did. Giant Eagle 1300 Country Club Road, Monongahela, 38 Complaints and No need to bother with long lines or product availability. View contact details and reviews for Giant Eagle Columbus at 6700 Hayden Run Rd, Hilliard, OH, or write a review. GE card number 78012 Are u serious?!? So i am very confused and frustrated. The apple turnovers were made with mushy applesauce and were tasteless. The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. 1.0. " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons Pros & Cons are excerpts from user reviews. 2. I STOPPED SHOPPING HERE During the pandemic because prices are so high! Last friday, I placed an order for pickup at Giant Eagle. but 2. Complaint about Giant Food Stores? File now, we help resolve it! I purchased chicken salad Giant Eagle last night, 9-28-18. Giant Eagle Company. I even ask someone to get one out for me but they would not. I got a scratch off and wanted to cash it in the guy behind counter said to scan it on the machine and bring paper to him that was no problem. We cannot discuss details around this or any situation that may be under investigation. 4. Wedge-tailed eagle - Wikipedia However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. i had over one dollar on the advantage card for fuel perks for gas. Giant Eagle Grocery in Washburn, TN with Reviews This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. nav-opener. The wedge-tailed eagle (Aquila audax) is the largest bird of prey in the continent of Australia.It is also found in southern New Guinea to the north and is distributed as far south as the state of Tasmania. $#*! Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: This was about 6:30pm. I am requesting a refund or replacement as Columbia is refusing to replace it, saying it is Giant Eagles responsibility. I have the unused gift card and proof of purchase. For your reference, details of the offer I reviewed appear below.

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