We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. This is how each of our Cancun and Riviera Maya resorts did in 2022. The resort is beautiful. It would be nice to have some fans to help with sweating, but not that big of a deal. The food also sets this place apart. If you have been to an Excellence resort before these restaurants will be familiar to you. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. This is one of the Excellence hotels initial resorts. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. While these areas wont be completely private there are definitely a lot fewer people in these areas. I would recommend you go there, much better value. Excellence Riviera Cancun Riviera Maya, Cancun 77580, Mexico. There are a few drawbacks to this beach. That works for most people, but we go on vacation to away from the world. I would recommend getting more comfortable/soft sheets. Every single person greets you with a smile, from the ground crew to the concierge.And the staff brings us to the reason for the review. SUITES BREAKDOWN QTY Junior Suite Spa or Pool View 194 Junior Swim-Up Suite Spa or Pool View 74 Junior Suite Ocean View 10 11 | Puerto Morelos, Maya Riviera & The Yucatan 77580 [SEE MAP] #23 in Best Maya. The sand was piercingly white and the ocean had turquoise colors to it. Also located in Spice is a Hibachi experience. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. This is the version of our website addressed to speakers of English in the United States. I read hundreds of reviews on Google before selecting this hotel. The grounds are gorgeous. This is one of the Excellence chain of resorts, older locations and it was a little noticeable throughout the resort. This is a lovely little beach town that doesnt have the nightclubs and throngs of tourists that you will find in the main Cancun area. The real differentiator is the staff. Because of the Excellence teams efforts, we still enjoyed using the beach and swimming. We highly recommend the resort and have found few that can compare.More. SELLING PRICE: $1,500 USD. I. There is a lot of heritage and history in this part of the world. Share. Always an amazing time - friendly and helpful staff, great location and food. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your honeymoon destination and for taking the time to share this review with the TripAdvisor community. We interacted with dozens of excellence team members and all were happy, eager to assist, and seemed genuinely concerned with your experience. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. The Excellence Collection will be providing COVID-19 antigen or PCR tests to guests with a return flight to a country that requires proof of a negative result. The pool scene at the Excellence Riviera Cancun is first rate. We are very delighted to hear from you that our resort is the best resort you have ever been to, and we were able to surpass your expectations in all areas, which are carefully taken care of. Its a thankless task and there is only going to be one winner in this battle, but all credit to the staff for doing everything they can to make the beach look pristine. The resort was about 60% capacity, plenty of time for extras - we didn't really see a difference. There is also a large room service menu that is available 24/7, so if you ever get peckish you order in some grub. We ordered the Mole and the Buro Callejero and they were both bland and under seasoned. Already have reservations to return again. Fitness Center: The fitness is not large, but is fully equipped for anybody trying to keep their routine going. Excellence Playa Mujeres A Comprehensive Review 2023, Our Best All-Inclusive Resorts In Puerto Vallarta for Food, Our Best All-Inclusive Resorts in Los Cabos for Food. It has been a pleasure having you with us and we look forward to hosting you back soon. The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. There are also a large number of rooms that have swim-up suites, so there are more than enough pool areas to more than cater to the guests in the resort. They were so attentive and we had so much fun dancing and doing activities with them. We never leave reviews, because all the other great reviews are true about this place. By clicking Accept, you consent to the use of ALL the cookies. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. However, the shuttle driver made this long drive enjoyable, conversational, and still a positive experience. Airport - Arrival was quick and easy. I own restaurants and am well aware it's easy to find cheap wine that doesn't taste bad. The other pools were pretty much the same temperature as the air around us. Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Beach Resorts, Puerto Morelos All Inclusive Beach Hotels, Hotels near Galeria Arte Zissimo arte contemporano. . Beyond that, the airport is operating like normal. 24,051 reviews. The resort is run by the Fairmont hotel company so youre looking at a minimum of $200 around. Although we stayed pre-COVID, as we mentioned the resort was exceptionally clean. Lobster House in particular was so disappointing - every dish containing lobster was overcooked so it just tasted like rubber. There are daily specials that are offered on Spa treatments every day, so its worth checking these out as it makes the Spa a lot more affordable. It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. Plan to use the bathroom before leaving, because there is nowhere to stop along the way! Please, receive our warmest regards from The Excellence Collection. You can plan ahead for the restaurants youll visit and when since some close one or two days a week. For this trip, we got a spa view swim out. Thank you Javier! The housekeeping team was super-efficient. 1 (888) 307-2623. Dear guest, First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with the TripAdvisor community. They were lower than usual, especially the lazy river around the spa. We were surprised by the seaweed situation because this was out of the typical season where seaweed is a problem, over the summer. This is the main buffet at the resort and is most likely the restaurant that you will frequent the most. Are there opportunities to exercise at Excellence Riviera Cancun? Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers.We are pleased to hear from you that we were able to exceed your expectations due to our stunning and well-maintained facilities, and there are plenty of food options to choose from and so are the entertainment choices. Excellence Club benefits: Our second time staying at an Excellence resort. At Excellence Riviera Cancun, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction, in order to have happy clients with kind words for our work.We appreciate all your comments that will certainly encourage other readers to stay with us. We worked out our new flights and needed to change our airport transfer. The club lounge is basically a private bar/restaurant area that is open all throughout the day. Tripadvisor performs checks on reviews. It is a very positive change when you see how much trash ends up in the ocean. What are some of the property amenities at Excellence Riviera Cancun? The staff was absolutely incredible. The Excellence Riviera Cancun is ready to provide an unforgettable experience for your wedding, anniversary or honeymoon in the most romantic setting. Be prepared to pay for the experience though. You'll start with the ruins, where a local guide will show you around, followed by a trip out to the cenote in the middle of the jungle. Our first stay in 2019, Playa Mujeres was 5-stars all they way. Visit hotel website. Yes, a shuttle service from the airport can be requested. If you are looking for a resort with a conveniently located course on the resort then we suggest you check out the Excellence Playa Mujeres resort. Excellence Riviera Cancun - Adults Only All Inclusive Beachfront property in Puerto Morelos with spa and beach bar 9.4/10 Exceptional 1,069 verified Hotels.com guest reviews See all 1,069 reviews Property highlights Free breakfast Free parking Pool Free WiFi Gym Air conditioning $605 Price available on 3/13/2023 Carr. My husband and I stayed at this resort for a week for our 20th anniversary and we were completely blown away by all of it. We hope to come back in the next few years! The resort and rooms are beautiful. Food was great. The food on offer is basically an amalgamation of all of the other restaurants on the resort plus all of the typical buffet options such as an omelet and burger station. We would like to thank you for adding generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. By the end of day one, Jorge who was looking after us by the pool knew our routine of drinks order. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. Yes, Wi-Fi is included and is available throughout the resort. Whatever your preference or hobby, Excellence Riviera Cancun has the perfect option waiting for you. Taxis in hotel zone are safe I thought that would annoy me, but it was not an issue at all. We were very keen to do this, but could never get a spot on the tour. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers. It served up all of the traditional Italian dishes you would expect to see on the streets of Rome. Perched above the pool overlooking the ocean, this is a picturesque spot to grab a bite to eat. It was hard to stay in vacation mode when my phone was always with me. Be Ready to be Blown Away! 2 Always one of our favorite restaurants when we visit Excellence resorts. Im currently at ERC (July again) and the vibe is completely different. Lastly, bring lots of smaller bills for tips! We don't do repeat's on any other holidays we take, but there's so much about ERC that makes us come back again and again. The food was up there with some of the most authentic Indian eats we have had outside of India. We look forward to welcoming you back in a heartbeat. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. It can be difficult to get tee times here as a lot of guests of the resort get complimentary passes or have booked unlimited golf packages. We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us. On the other hand, we are disappointed to read that the mattress and pillows were not comfortable to rest properly, but please, rest assured that your concern has been addressed to the appropriate department to take it into consideration. Yes, free parking is available to guests. Yes, parking is available for guest and it is complimentary. Before you arrive, try and request a room in building 1, its the shortest walking distance to all of the main areas. The service was outstanding, the food was delicious and the resort was super clean. Updated Security Alert - Quintana Roo & Cancun Travel Advisory (01/23/2023) The U.S. Embassy and Consulates in Mexico have issued a new warning to visitors of Cancun and the Mexican state of Quintana Roo over a potential conflict between taxi drivers and ride-hailing service companies which has caused many tourists to wonder is Quintana Roo safe.

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