how do i report a downed comcast line?
How do I get Comcast to fix a cable line? - MetaFilter Discussion. Sky News - Wikipedia Report a downed power line - Pacific Gas and Electric Company Then, call PG&E at 1-800-743-5000. Hey there, @user_2ed7eb as this thread is quite a few years old, please create your own thread about your low hanging line so we can properly document the situation and get things resolved. Electric Lines that run from the utility pole to your residence. We appreciate you bringing this to our attention and our team is here happy to look into securing the downed line. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. What to do if you see a downed power line - Pacific Gas and Electric There are two wires hanging down, one black cable wire and the other a twisted metal cable which appears to be the ground wire. I called but only received voice mail. how to report downed wires | Xfinity Community Forum Repairing damaged wiring is easy and it can save you time and money, but care must be taken any time a soldering iron is used. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. An official employee, such as myself or whoever is first available, will respond. Call us anytime at. That person will tell you who the city's contact is in the Comcast governmental affairs office. A tree in my back yard has two large branches resting on the phone/TV cables. Our community is your official source on Reddit for help with Xfinity services. Include the words "Firewall Investigation" in the subject line. With our new Xfinity support chat, you do not need to input the name of a person. The British Broadcasting Corporation ( BBC) is the national broadcaster of the United Kingdom, based at Broadcasting House in London, England. Click to reveal How do I get Comcast to come deal with this? There may be a 60 day notice cancellation fee for your service. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Report Downed cable line | Xfinity Community Forum It has been severed months ago and left hanging. 3.) Verizon Customer Service - Contact Us | Verizon Help Center and Support By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Write your 17-digit account number on the "For" line of your check or money order. Create an account to follow your favorite communities and start taking part in conversations. How do I talk to a real person at Comcast? Youve reached the best place and perfect person to help with virtually all of your account needs! https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Good thing you guys have a monopoly otherwise your endlessly terrible customer service would put you out of business. This option is available 24 hours a day, 7 days a week. That's not what we want to see! In order to get started can you please send me a Modmail message with your full name and service address? The tubing will start to shrink almost right away. Comcast Phone Number | Call Now & Skip the Wait - GetHuman It's a hazard to pedestrians and vehicles! Dont remove this wire unless its absolutely necessary: It could snag on a power cable and cause massive problems if you try too hard to remove it, such as electrocution or causing live power wires to come loose. Select Restart Modem to begin troubleshooting. There is no cost to you to replace/bury a drop and your yard will be restored to its original state once the drop is buried. Type your message in the text area near the bottom of the window. Whenever there is an outage, your first step is to report it via email or twitter. 70% of power outages are caused by major weather. It's not the power line and I don't think it's the regular cable either because there's no service outage. 7 years ago. Reporting this to comcast seems to be a problem. If youve got a free afternoon, you can run the cable yourself and save some money. I suspect it's an old wire). Click the direct message icon, 2. Do not send the firewall logs as an attachment. This website is using a security service to protect itself from online attacks. I see where the report number has changed, it use to be the main number 800-288-2020 that may have something to do with it. We have made changes to keep employees safe so response and call times may be longer than usual. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. Please send a private message with your name and service address by clicking on the chat icon so I can further assist. Like. Press Enter to send it. Search accounts based on account number, or chat online. I explained this to the rep when I called to cancel. Call 800.288.2020 and select Repair. Thank you so much for contacting our Xfinity Support Team over Reddit. Hope this helps you out. I'll bring it to the attention of a board admin, I know that doesn't do you any good now. (You can also find Xfinity Assistant by clicking the Chat with Xfinity button in My Account.) Why is my Xfinity Cable box stuck on boot? If you need to make an overnight payment, please send to: Frontier 5050 Kingsley Drive Cincinnati, OH 45227-1115. Download now Visit Our Help Communities Messenger Connect with Us Xfinity Support Forums Visit Forums Cookie Notice I love that there is post after post after post of issues like this on the forums and every time the answer is to send a private message. New comments cannot be posted and votes cannot be cast. Here is a list of frequently requested telephone numbers: Cable. Check an issue already reported Call our Buried Wire Center at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. I'm sorry you've had this experience with reaching out to fix this line, u/KennyLog_Ins. the chances of Comcast having their act together enough to even . Its important that you dont exit the vehicle unless youre in imminent danger. ET. You can also request a call at a time that fits your schedule. Let us give you a call as soon as an agent is available. Comcast Xfinity Outage Report Is The Service Down? We've been unable to reach any actual human at Comcast to report this (possibly because neither of us are actually Comcast customers) and no one has been out to repair it. How do I report a downed telephone line? Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. How much notice do you need to give Comcast to cancel? Thank you for bringing this issue to our attention. -ATTU-verseCare. Create an account to follow your favorite communities and start taking part in conversations. If you absolutely need to have it removed, consult with an electrician before doing so. #iworkforComcast Wireclub Review Step-by-step Wireclub Login Process 2023 | SDA Studio Kft. Report or View Outages; Other Contacts; General, Business, Landlord, . Report A Downed Line. I think it may be the original phone line. The phone can get very busy, but I can understand if you would rather speak to somebody on the phone. ASA, ABA, Adherence). Should you experience further issues, please create a new post. If youre signing up for new services or moving, you can check online to see if Xfinity service is available at your address. Not a word either by phone, email or through the support chat since then. The next best way to talk to their customer support team , according to other Comcast customers, is by calling their 877-228-8567 phone number for their Call For New Service department. up. Question: Does Comcast Hve To Repair A Cut Cable Line. 5. Did you find drooping wires, downed lines, or AT&T equipment in a yard or on the street? Can you please send us a Modmail message with your first and last name and full address? Immediately Call Emergency Services. For immediate assistance, check out the Xfinity Assistant. Verizon Business customers. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. Contact Us | Comcast Business Support A coaxial cable is capable of carrying current. In the meantime, can I just roll up the abandoned material as best as I can and leave it in the alley? Thank you for reaching out to our forums community, its great we can connect this way! How does cable internet get to your house? Contact Us - Customer Support | DISH Our actual service provider ATT evaluated the line and identified it as Comcast's, so they unfortunately can't touch it. No worries, Our team can definitely help right here! Sound the horn, roll down your window and call for help. Report unburied cables, exposed wires, or downed lines - AT&T Please help before someone gets hurt. A recent storm brought down a tree which took down one of the above ground cables by my house. Cable installation, exposed wire, and repairs FAQ, Report unburied cables, exposed wires, or downed lines, Have AT&T service? It's in front of my yard, and it goes across the street. Xfinity Outage Map Lansing MiWith Smart Home Manager, you can: Get help Report a downed power line If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. You can email the site owner to let them know you were blocked. Rod Furlan is a crook and Thief and should be held accountable. Stay at least 10 feet away from the wire and secure the area to keep others away, too. How do you fix an exposed wire without electrical tape? Your IP: Our actual service provider evaluated the line and identified it as Comcast's, so they unfortunately can't touch it. When asked if you want to order new service, say "No." I don't have AT&T, or a landline. Heat-shrink tubing can be used to repair long sections of exposed electrical wire as well.Heat the tubing using a heat gun or hair dryer until it shrinks. Report an Issue - Xfinity Support Comcast landlines are being used by homes and businesses alike. You would want to send us a direct message to "Xfinity Support" with your full name, phone number, email address and the nearest address to that downed line. I double-checked our systems and it looks like our tech Esteban was out on the 6th to complete the aerial line raise successfully per your request. Call 9-1-1 immediately to report a fallen power line. Comcast phone support has been extremely unhelpful and they don't seem to have a public safety line I can ring into either. Sky News is distributed via an English-language radio news service, and through online channels. A drop-down list appears. Please contact the moderators of this subreddit if you have any questions or concerns. Don't touch anything or anyone in contact with a downed power line.