Pay With You can also use Clippers automated phone service to hear your recent transactions or have a list sent to the email address in your account. To request a form and find out more information about the authorization requirements, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). Then when you exit, Caltrains will tell you that you have a negative balance. /Tx BMC Here's what you need to know. But alas, no longer on bART as they now wont let you exit like they used to. EMC So we just kept our Suica as well as our Icocaused in the Kansai. And my Oyster card. The Go Pass is a Caltrain-specific program, and the Go and Smart Passesare the only free transit passes available for Stanford affiliates at this time. 0.749023 g . Otherwise, you will be logged out automatically. After that, you need to tag on and off for each ride. endstream endobj 184 0 obj <>/Subtype/Form/Type/XObject>>stream /Tx BMC 0 0 10.1455 10.364 re Each passenger needs his/her own ticket and/or Clipper account (card or mobile app). If youre not paying with Clipper, please see an attendant for information about ticket purchase. Clipper is committed to protecting your privacy. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. Be creative, drill a hole in it and it makes a great memento key tag and you won't have to buy one of those expensive silly ones at a Wharf curio shop, Still have my Suica card. Roadshow: Is defacing license plates to fool toll camera readers on the rise in Bay Area? BART's Treasury Department will no longer issue replacement tickets in order to reduce the use of tickets in the system. Registered cardholders can complete and sign a form authorizing another individual to act on behalf of the cardholder. f You can add value, see what's on your card, and see recent transactions. endstream endobj 181 0 obj <>/Subtype/Form/Type/XObject>>stream To request a refund or adjustment or to report a lost or damaged card, visit theClipper Customer Support webpage. In the meantime, you must purchase a ticket because valid fare is required before boarding; otherwise, you will be subject to citation for fare evasion. You can also visit the Customer Services Center at Lake Merritt Station to drop off tickets in a sealed envelope addressed to BART's Treasury Department. endstream endobj 211 0 obj <>/Subtype/Form/Type/XObject>>stream Additionally, federal tax law prohibits refunds if a card has received any value through an employee transit benefit program. Learn More about the future of clipper (external link). Each youth, senior and RTC card is automatically registered by the Clipper Customer Service Center and therefore has its own account. Ticketsare valid for 90 days from purchase date and are useable on any Golden Gate Ferry departure (except Giants Ferry). If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. E\\y\F@B.THH!*o* This can be more convenient and less expensive than buying a one-way or day-pass ticket at a station ticket machine. Former Tiny Ticket non-profit organizations can still submit these tickets for refund directly to BART Treasury. Clipper says it does not take funds away, even if. The app also needs to be loaded with cash value (it doesn't simply charge as you go, like you can with the Underground in London) - so calculate how much you're going to use. No they don't keep cash at the stations. endstream endobj 174 0 obj <>/Subtype/Form/Type/XObject>>stream Choose to stay logged in or to log out. For faster replacement, you also can pick up your replacement card at an in-person service location. At your request, we can mail you a new card with your balance restored, typically within 2 business days. If you purchased your Clipper card from a retail location, confirm that the provider activated the card. At your request, we can mail you a new card with your balance restored, typically within 2 business days. If you ever lose your card, well replace it and restore your value for a $3 fee. Your Clipper card will not be returned to you. The other option is a refund. /Tx BMC Its also required if you want to set up automatic reloading. f o Discover . 0.749023 g If you are eligible for the VTA Smart Pass and have (or would like) a Smart Pass Clipper card, we encourage you to use the same Clipper card for both passes. All Access Digital offer for just 99 cents! Is there a way to purchase the card without paying the fee? Call the Clipper Customer Service Center at 877-878-8883 and use the automated phone service to hear your balance and your last 10 transactions. Pay With Roadshow. While riders are still able to use tickets to enter or exit through fare gates, we understand some may want to refund their tickets since the balance can't be transferred to a Clipper card. Many of the cards have about $50 on them, but a couple have about $200. If your card is registered, contact us so we can block your card from further use. Pay With https://sf.streetsblog.org/2010/11/09/clipper-cards-dirty-little-secre-hint-it-can-go-negative/. endstream endobj 201 0 obj <>/Subtype/Form/Type/XObject>>stream /Tx BMC The Go Pass is also available to graduate students until December 31,2022*. hb``e``b Y8v $ _(f`ax!y[1igHee,t3mXP!u!Tf3l 3x.S(vOY73 Zl5r0; 4y 'gVlw?H65i\k|ZFKcE2.< LhI6-DBnc*V6 TUkqdX}&0qX]=XMf.Kz/(& p Due to observed delivery issues this is a less secure option. $16.99 10% off. /Tx BMC If you are unable to get your Go Pass to tag on: Hold your card flat against the Clipper logo on the reader. A reader in a prior column thought $300 had disappeared from an account. To get a refund, complete the Clipper Cancellation Form and send it to Clipper Customer Service along with your payment information. If the value of the order causes the value of the card to exceed $300, the order may not load and you may lose the subsidy, if applicable. E\i\\ When you order a new card online, you can log in to your account and Clipper will automatically register your new card to your existing account. All rights reserved. 0 S, endstream endobj 207 0 obj <>/Subtype/Form/Type/XObject>>stream bFrADhDwzeCJt>HJG()qCFY9Vq{$s? Transit pass . So take your balance down to $1.50. New. BART will refund tickets with a remaining value greater than $1.00. If your card is registered, contact us so we can block your card from further use. If you have a phone that works in the US, you may be able to set up a virtual clipper card to avoid the $3 fee. EMC Visit the Go Pass eligibility page for more information. Get next-day replacement and balance restoration for a lost or stolen registered Clipper card (you must call Clipper Customer Service at 877-878-8883 a day in advance to have your old card blocked). BART FinanceDepartment2150 Webster, Oakland, CA 946129th floorAttention: Requests. All rights reserved. Im planning to take the BART train from Oakland Intl Airport station to 12th St Oakland City Center station. With a one-time acquisition fee of $3.00 for a Clipper card, it pays for itself in just 3 roundtrips. The VTA Smart Passallows unlimited travel on VTA buses and light rail. https://www.bart.gov/sites/default/files/docs/Clipper%20FAQ%20updated_1.pdf. However, each Go Pass user will only get two replacements per calendar year. The Clipper program, as a matter of law and policy, does not disclose Clipper account information to someone who is not the registered cardholder, unless Clipper has the cardholder's authorization to do so. To find out more information about replacing an RTC card, please visit 511.org.Opens in new window. HD 0UR K(EP%xg:#6(=VU-zTqwn?p H237402VH2P0P04341Qf& Q: Your column about problems with Clipper cards alarmed me, so I checked the three accounts I have to see if values that existed when the pandemic began almost two years ago are still there. 0 endstream endobj 194 0 obj <>/Subtype/Form/Type/XObject>>stream https://www.clippercard.com/ClipperWeb/pay-with-phone. I understand I need to buy a Clipper card for $3, where the Clipper card is the stored fare card similar to MetroCard in NYC or Suica in Tokyo. It can hold all transit passes, such as the SF University Pass for Muni, Higher Ed discount product for BART, Way2Go Pass for SanTrams or other products for all major Bay Area transit systems. If you don't want to deal with that, just pay the $3 to get the card. According to Caltrain, failing to tag on and off could result in improper Clipper card readings, which could result in a Caltrain citation. You can check your eligibility at our Go Pass and Smart Pass eligibility checker. If we couldnt process your payment for automatic reloading, your Auto-Reload payment will fail and the card reader will say BLOCKED BAD DEBT. Learn more about resolving a block due to failed Auto-Reload payment. If you forget to tag off, pay attention to the Clipper reader's beeping noise when you tag on for your next ride. Orders will not load if your Clipper card balance is negative. o American Express Clipper is the recommended fare payment method and offers ferry customers a discounted fare. Learn more about Clipper on your phone. Up and Down arrows will open main level menus and toggle through sub tier links. Clipper is the all-in-one transit card for the Bay Area. 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. endstream endobj 176 0 obj <>/Subtype/Form/Type/XObject>>stream We do this with our Oyster card for London: Lend it to your friend who is coming to the (ta && ta.queueForLoad ? EMC Left and right arrows move across top level links and expand / close menus in sub levels. 0.749023 g Use the app to manage your cards. Ferry tickets and adult Clipper cards may be purchasedfrom terminal ticket machines in Larkspur, Sausalito, and San Francisco. Q: This happened to my wife when she was with her 90-year old mother, attempting to get on BART in Berkeley with Clipper cards, each of which should have had $20 on it. Eligible Stanford affiliates should complete the Go Pass request form to request a Go Pass. For details about how to apply for a refund, download theClipper Cancellation Form. E\\y\F@B.THH!*o* EMC To report it lost or stolen: Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or ; Call 877.878.8883 (TDD/TTY 711 or 800.735.2929) For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. 0 0 10.1455 10.364 re Please contact Clipper Customer Service at 877.878.8883 to request a . What should I do if my card is lost or stolen? Registration is easy, and its free. Station Agents can also provide pre-addressed envelopes to Treasury. Enter and space open menus and escape closes them as well. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal . Only registered Clipper cards are eligible for refunds. Each time you tag on successfully, you should hear one beep. The smart chip in the card will verify that you have an active pass. 2020, Metropolitan Transportation Commission. Due to increased Clipper Card use and the corresponding reduction in use of paper tickets, the Ticket Exchange Booth at 12th St Oakland City Center Station has been permanently closed. Questions about recurring transit orders, including transfer requests, can be sent to transportation@stanford.edu. It's just $3. EMC Need to Order a Clippercard? 0 endstream endobj 203 0 obj <>/Subtype/Form/Type/XObject>>stream If your card is registered, log in to your account to obtain a transaction history report for any card listed on your account or contact Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). How can I cancel my card and get a refund? 0 0 10.1455 10.364 re Please include your name, phone number, and return address and note that you are seeking a refund of paper ticket(s) using. 0.749023 g EMC A Station Agent canhelp process a ticket refund request. endstream endobj 215 0 obj <>/Subtype/Form/Type/XObject>>stream You pay more for a "San Fran" shot glass that was probably manufactured on the other side of the globe. Note: If you are requesting a refund for unused transit passes or tickets that were loaded to your Clipper card in error, cancelling your card is not necessary.

My Mischievous Fiancee Drama Cool, Gordon Ramsay Duck With Blackcurrant Sauce, $1 Dollar In 1865 Worth Today, Articles C