Current outage map for Telstra. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. What postcode are you in? I've done all the suggested troubleshooting steps requiring disconnecting power to modem, checking leads etc. QLD Gulf Country, Peninsula, North Tropical Coast and Tablelands, Northern Goldfields and Upper Flinders and North West Districts.

However, during times of mass disruption like floods, bushfires and other extreme weather conditions it can sometimes take longer than expected. You've given next to no details so it's hard to say. NBN is connected (FTTC) but Optus internet is suddenly not working. Just enter your city/suburb name to stay up-to-date on any planned repairs, maintenance or outages in your area. Have a question about your Optus Home Phone? Recent outages in Australia. We’ve tried that troubleshooting and it’s done nothing. Home Blog.

Please try these broadband troubleshooting steps. I've checked the NBN page - says no problems or scheduled maintenance at our address. North West Melbourne, Mallee, Wimmera, South West and Central Districts of Victoria, South Coast and Illawarra Districts of New South Wales, Adelaide and Surrounding Districts in South Australia - Extension, Perth & South West Districts Western Australia, Perth & South West Districts Western Australia - Extension, Sydney and Coastal and Central Districts Extension, South Australia Adelaide Metro and Mount Lofty Ranges, Western Australia Perth Metropolitan, Lower West, Central Wheat Belt and Great Southern districts, QLD Queensland Various Flood Affected Areas, QLD Queensland Various Flood Affected Areas (2), QLD Herbert, Lower Burdekin, Central Highlands Coalfields, Central Coast-Whitsundays and Capricornia Districts. If you’re still needing a hand, we recommend messaging us via the My Optus App.

I have no internet connection, is there an outage in my area? I clicked the outage tab, the map says it’s under development. If you have any questions regarding your eligibility for a CSG payment under any of the mass service disruption notices posted on this site, or if you wish to have us reconsider whether the circumstances were a proper basis for claiming an exemption, please contact Optus on 133 937.

Which houses are connected to the point of failure is usually unknown. Optus > Yes Crowd > Mobile > Network & Coverage > Report outage internet; ... Report outage internet Thanks for letting us know. Types of Optus Outages. NBN is connected (FTTC) but Optus internet is suddenly not working. There may be a need to restore infrastructure for basic services such as water and power first; Local network infrastructure that requires repair may not be accessible due to hazardous conditions or access has been restricted by emergency services or other government agencies; or. Click here to see the most recent Mass Service Disruptions. Because my Optus 4G is going so slow - two phones, one iPad, all Optus SIMs- and there’s no Optus outages or work being done in the area. Postcode 2068. Greater Sydney, Hunter, Central Tablelands and Illawarra Districts of New South Wales. Residential services are best effort. Try navigating to the page not through the link but the Optus website. Post yours and see other's reports and complaints NBN workers have been in our Castlecrag area.

10 Sep 2020, 11:39 a.m. @yma6rocks @Optus I can’t get 4G wireless home internet at my location.. The team is available 24/7 and are ready to assist customers as quickly as possible. Or perhaps a different browser to confirm that isn't the issue. See if your provider or service is having an outage or it's just you. ____________________________________________________________________________________________________________________________. Optus should notify customers of planned outages, it is unsatisfactory to fail in your service responsibilities with no notice.

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