Regent Street The team continue to support start-ups, business expansion and those looking to relocate but they're also on hand to help you during the pandemic. These are things like burst pipes, blocked drains, non-secure windows or doors and loss of electricity. They should all be done. Youll be paid a competitive salary plus additional allowances where relevant. View my payslip. She added: "Someone has got to own it. If it is, and we have enough information about the repair, we will place an order with a contractor to carry out the work. VAT no 918 5617 01H Bauer Publishing are authorised and regulated for credit broking by the FCA (Ref No: 845898). <>>> Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. You can claim compensation for various things, including damage to your personal belongings, furnishings, clothes or other materials. Gateshead Council Civic Centre Regent Street Gateshead NE8 1HH emmablackwell@gateshead.gov.uk Phone: 0191 433 2700 Hartlepool Contact: Jane Young, Acting Head of Service Windsor Offices. % Payslips. We hope to reschedule these eventsat a later date. These are repairs which need quick attention and don't need an inspection first. <>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> 2 0 obj To register with My Housing Account, select 'my account' at the top of the Council homepage. My flat was repaired in time for my childs birth and I received rent refunds and compensation. View details of your former and current tenancies including rent statements and repair. endobj Call us on 0333 050 8887 to start the process or fill in the form. I have to tell you, this week I have had four complaints that have been going on for two years. 3 0 obj The 2011 census, stated that the Metropolitan Borough of Gateshead was 67.0% Christian, 0.9% Muslim, 1.5% Jewish, 23.9% were not religious and 5.7% of the population refused to state their religion. 2023-03-04T19:22:59.083Z|u_Rbkf-buU61wtoKds0E2Q|ORDS-22001. If so, please keep reading as youre just what were looking for! We hope to reschedule these events at a later date. While you are free to make your own arrangements, Gateshead Council has negotiated exclusive low-cost cover for tenants. Youll have the scope to work flexibly across the service, giving you plenty of opportunity for a varied, enjoyable and productive day. Mr Mclakcland said some repair jobs may not have been logged as being related to the storm, but confirmed tenants with vulnerabilities had been prioritised. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. The rent charge has been agreed with Gateshead Council and is eligible for housing benefit. By law, we must fix urgent problems in council-owned homes which could affect the tenant's health, safety or security within a certain period. Connected Voice are collating information about support across Newcastle and Gateshead. The amount of compensation you receive will depend on the severity of the illness and how long it lasted. We are only legally allowed to take a small, capped percentage of your compensation amount, so the rest would be yours. Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. Your duties will include leading on the management of employee performance and other related issues within HR guidance and legislation, effectively managing and monitoring dedicated budgets to provide best value for money and the optimum possible level of service, leading on the management of subcontractors used within the service in terms of performance and other related issues, and leading on health and safety management to ensure compliance with current legislation, specifications, and codes of practice. Gateshead Equipment Services (GES) provides disability equipment and assessments for people who are ordinarily resident in Gateshead or who are registered with a Gateshead GP. As a tenant of any rented house, be that with your local council or housing association, you have the right to live in a safe and well-maintained property. Housing disrepair is a situation in which the condition of a rented house or flat has deteriorated or changed negatively since the tenant moved in. The existing repairs policy was approved by Cabinet 13 January 2004 and then full Council and introduced revised repair categories and timescales, set out the list of 27,852 - 30,151 a year. Please continue to be patient, as we are experiencing a high volume of phone calls. The Borough Council of Gateshead Civic Centre, Regent Street For the attention of: Deborah McNulty NE8 1HH Gateshead UNITED KINGDOM Telephone: +44 1914335961 E-mail: deborahmcnulty@gateshead.gov.uk Internet address (es): General address of the contracting authority: http://www.gateshead.gov.uk 1 0 obj And while the average waiting time was 29 days, the Gateshead Council report found one tenant's repairs took over three years to complete. The procedure named f could not be accessed, it may not be declared, or the user executing this request may not have been granted execute privilege on the procedure, or a function specified by security.requestValidationFunction configuration property has prevented access. You should report any damage to your local housing office. %PDF-1.5 The findings were reported in a paper for the authority's Housing, Environment and Healthy Communities Overview and Scrutiny committee which looked into the efficiency of housing repairs carried out by the council. Bauer Media Group consists of : Bauer Consumer Media Ltd, Company number 01176085; Bauer Radio Limited, Company number: 1394141Registered office: Media House, Peterborough Business Park, Lynch Wood, Peterborough PE2 6EA and H Bauer Publishing, Company number: LP003328; Registered office: The Lantern, 75 Hampstead Road, London NW1 2PL All registered in England and Wales. Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. If parts are not available or it is not an emergency, we will finish the repair within the relevant category and timescale. Were responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. stream Please ask your Neighbourhood Housing Team for details. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. The call-out team will make the property safe and arrange to come back the next working day to finish the repair. Our employees and contractors carrying out work will show you an identity card. Thursday 26th January 2023. Weve got an exciting opportunity to join our brilliant team whose ambition is to deliver on the promises we make to our customers. These include re-fixing toilet seats and repairing minor leaks. To keep up to date, why not follow us. This covers things like outside painting, replacement windows and annual gas servicing. If you are not in when the repair team calls, they will leave a card asking you to make a new appointment. You can also claim back rent if you havent been able to use part or all of your home because of the disrepair*. Your Neighbourhood Housing Team will be able to tell you more about what repairs you may be asked to pay for and how to pay. To access this support or speak to an advisor, contact Business Gateshead today. Whats in it for you? Do you want to work with us in helping to create spaces that are great to work and/or live in? endobj As part of our commitment to quality services, we aim to provide a reliable and quick repair service. Gateshead, England. As long as any of the above is a direct result of negligence by the council in their duties as your landlord, then you should certainly include them in your council and local authority compensation claims. :L+Ftc[Sdu|^Y^. Copyright Andy T - 2021. 182-184 High Street Cllr Bernett continued: "I hope it works and I am glad we are doing something about it, but I tell you what, it needs to work fairly quickly.". Well help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year, Youll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme, You will receive a generous mileage allowance when using your vehicle for work purposes. For example, if you have a coloured bathroom suite and you need a new bath, we may replace it with a standard white bath which we hold in stock. We will need to look at what has been damaged so please don't throw anything away. This is commonly known as filing a compensation claim for despair against a housing association landlord. We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. However, our partners are continuing to deliver a seriesofwebinars and onlinebusinesssupport services, for more informationplease visit ourBusiness Gatesheadevents page, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, Advice for business, self employed and employers, Sign up to our Business Gateshead newsletter. Some work to your home is done as part of a planned maintenance or investment programme. You can create a free account to post activities, services and promote organisation working in Gateshead. Housing Disrepair The council must make sure that the dwellings they offer are in a reasonable condition and that disrepair issues, if any, are addressed promptly. Office hours: 9am to 5pm, Monday to Thursday and 8.45am to 4.30pm on Friday. You will be working as a Section Manager (Repairs) and your main duties will be to manage and coach operational teams to deliver a responsive and planned repairs and maintenance service 8am to 8pm and an out of hours emergency repairs service, to customers, that focuses on right first-time repairs to maximise customer satisfaction and value for money ensuring compliance with relevant regulations. Repairs update You can now report your non-emergency repairs. If you have been injured or suffered ill health in the last 3 years because of an accident that occurred in a Housing Association property, you may be entitled to file a housing disrepair compensation claim against your landlords. We are Gateshead Council's Housing Team. Check the spelling of the procedure, check that the execute privilege has been granted to the caller and check the configured security.requestValidationFunction function.

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