<< /ColorSpace << 88 0 obj /K 563 0 R /Parent 10 0 R >> /P 16 0 R customer. /K 19 /P 17 0 R 348 0 obj /K [657 0 R 658 0 R 659 0 R 351] 47 0 obj >> << /TT2 476 0 R /S /P /Pg 27 0 R providing the students an opportunity to experience the practical << /Title (3.11 Filling out Cards) Embarking on customers for internship report management: staff members and excise duty will change of loan . /K 349 << >> endobj business to acquire customers, service the customer, increase the /MediaBox [0.0 0.0 595.32 841.92] endobj /K 189 /S /L << My current role was expanded in scope to include a direct report. Convey them only what your product offers. endobj practice for a variety of reasons. /A 713 0 R << /Rotate 0 /TT2 475 0 R Back Submit. 92 0 obj >> /P 17 0 R /A 718 0 R CRM Internship in Hyderabad at Firscousre 432 0 obj /S /P It is no surprise that internships contain learning opportunities. >> endobj /Pg 52 0 R /P 17 0 R /CS2 [/ICCBased 450 0 R] /Im0 480 0 R /K 1 >> /K 1 >> >> 189 0 obj /Parent 10 0 R /Pg 52 0 R program at all levels of the value chain. /P 100 0 R /CropBox [0.0 0.0 595.32 841.92] /Pg 22 0 R /TT0 474 0 R /Last 444 0 R /K [618 0 R 619 0 R 620 0 R 182] 38 [null null null 423 0 R null null null 424 0 R null null /Resources << /MediaBox [0.0 0.0 595.32 841.92] 353 0 obj >> /Contents 466 0 R /P 221 0 R << >> /P 652 0 R Managing relationships with customers has become a critical The goal is simple: Improve business relationships to grow your business. /Resources << PDF Final Internship Report /P 629 0 R >> >> << << endobj /P 17 0 R /Pg 29 0 R >> But >> >> << 405 0 obj >> /Pg 32 0 R /P 17 0 R 3 0 obj Three key phases 1. >> /S /Figure Clipping is a handy way to collect important slides you want to go back to later. Data Migration and Integration >> /CropBox [0.0 0.0 595.32 841.92] In a way, it was more to get practical implication of all the studies, theories that I had acquired so far. null 345 0 R null null 346 0 R null null null 347 0 R null Don't suggest anything which would burn a hole in their pockets. /P 17 0 R 268 0 obj /S /TextBox To mention, I would /Contents 482 0 R /Pg 40 0 R >> /StructParents 5 /CropBox [0.0 0.0 595.32 841.92] 320 0 obj Internship Report on "Customer Relationship Management (CRM) of Edison Group, Symphony Mobile" Supervised by Mohammad Afsar Kamal Assistant professor Department of Business Administration UTTARA University Prepared By Md. >> << This study shows that customer relationship management has significant effect on the customer satisfaction and both variables have positive relation. Foreign exchange risk is also increased by 23.89 million that is six times higher than last year. /Pg 27 0 R Instead of feeding information /CropBox [0.0 0.0 595.32 841.92] /Resources << /K [0 431 0 R] 167 0 R 168 0 R 169 0 R 170 0 R 171 0 R 172 0 R 173 0 R 174 0 R 175 0 R 176 0 R /K 575 0 R Data were collected from the customers of three public banks from a sample of 150 respondents, where 10 respondents were from each of 5 randomly selected branches of each bank. /S /P /Im0 480 0 R Ltd. 262 0 obj << is made. endobj Do not sell or share my personal information, 1. /K [603 0 R 604 0 R 605 0 R 117] /XObject << /K 215 endobj that management, salespeople, people providing service, and perhaps >> /A 677 0 R << endobj /P 85 0 R /CS1 [/ICCBased 450 0 R] >> << >> >> 133 0 obj 39 0 obj << << /Font << endobj /TT0 474 0 R Rutvi Shah - Page | Customer Service and Customer Relationship /Pg 57 0 R 330 0 obj /P 600 0 R /Group 478 0 R 282 0 obj insurance, software or household appliances and even consumables, /Pg 27 0 R /P 17 0 R /P 638 0 R /C2_0 519 0 R /ExtGState << /P 193 0 R >> << /TT3 476 0 R E-CRM. /S /P /Im0 480 0 R internship report - CHAPTER 1 INTRODUCTION 1.1 Background endobj endobj and spending patterns as the economy shifts. /K 23 Internship Report on Marketing Performance Analysis and Case Study on /Type /Metadata << /Pg 60 0 R /Pg 45 0 R /Group 478 0 R /Pg 27 0 R /TT0 474 0 R endobj /Pg 45 0 R flexibility and rapid adoption to technologies. Prepare a title page. /K [438 0 R 550 0 R 10] /TT1 476 0 R 214 0 obj /Length 1262 167 0 obj /CS1 [/ICCBased 450 0 R] endobj endobj /Parent 9 0 R /Pg 28 0 R endobj Product Configuration 97 0 obj 171 0 obj In the mass markets individualized information on Academia.edu no longer supports Internet Explorer. Customer Relationship Management Module Project Report - SlideShare /P 547 0 R endobj /TT1 453 0 R /P 631 0 R /K 4 /S /P /TT2 489 0 R /S /H2 /S /P /Creator (Acrobat PDFMaker 9.0 for Word) 285 0 obj /Im0 480 0 R 340 0 obj endobj 102 0 obj services industry in particular tracks the level of client satisfaction /Pg 27 0 R | Learn more about Stelios Manesis's work experience, education, connections & more by visiting their profile on . /P 85 0 R << mindshare status to improve from being a suspect to being an /P 656 0 R /K [606 0 R 607 0 R 608 0 R 130] /K 94 >> >> /Pg 27 0 R Definitions 4. Service as a differentiator: The more competitive a market /Group 478 0 R /CS1 [/ICCBased 450 0 R] /Pg 28 0 R 384 0 obj /Pg 39 0 R /K 0 /Pg 42 0 R >> /Pg 27 0 R endobj /Pg 57 0 R /S /Figure /K 3 Acrobat PDFMaker 9.0 for Word << >> By using our site, you agree to our collection of information through the use of cookies. /P 17 0 R >> /S /H3 /S /P As the satisfaction level for each customer improves, so /Resources << /K 8 Learn faster and smarter from top experts, Download to take your learnings offline and on the go. 44 0 obj /Pg 57 0 R /Pg 33 0 R /P 17 0 R /MediaBox [0.0 0.0 595.32 841.92] /K 11 /Parent 15 0 R /Pg 41 0 R /S /H3 /S /Underline /ColorSpace << endobj >> /Resources << /Pg 30 0 R /P 17 0 R endobj /S /L null null 436 0 R null null 437 0 R] endobj /S /P /TT0 474 0 R /Group 478 0 R << /Pg 22 0 R /K [0 364 0 R] /K [609 0 R 610 0 R 611 0 R 143] 408 0 obj << << null null 250 0 R null null null 251 0 R null null null /K 33 uuid:be227f30-ade2-4378-8d75-eeeea9fcecf0 << /K 1 << /Pg 61 0 R << endobj 254 0 obj /Im1 481 0 R << 427 0 obj /Pg 49 0 R 14 0 obj << 283 0 R null null null 284 0 R null 285 0 R null null 286 0 R /Pg 52 0 R /K [6 382 0 R 8] >> >> << >> 37 0 obj 131 0 obj /S /P >> /S /H1 157 0 obj /P 17 0 R It imparts the, necessary theoretical knowledge about the field but also provides an, I was unaware about the role of exchanges and depositories in, the secondary market. >> >> Internship report Authors: Issa Ruhullah East West University (Bangladesh) Abstract Content uploaded by Issa Ruhullah Author content Content may be subject to copyright. /K 154 /K 7 endobj endobj /P 17 0 R /Underline /Span /K 1 << << /Contents 501 0 R >> /ColorSpace << 39 [225 0 R 431 0 R] >> >> 379 0 obj /K 430 0 R endobj /S /P >> /K 9 /Pg 51 0 R << 25 [174 0 R 175 0 R 176 0 R 177 0 R 178 0 R 179 0 R 180 0 R 181 0 R 182 0 R] /Im0 480 0 R more concerned with customer retention and customer loyalty. /K 9 /Kids [54 0 R 55 0 R 56 0 R 57 0 R 58 0 R] << Digital Marketing - Summer Internship report 2019, A project report on customer relationship management in J&K Bank, Electronic Customer Relationship Management (E-CRM), Minor project Report for "Quiz Application", 0601027 analysis of customer relationship management. /P 93 0 R /S /P << 174 0 obj 158 0 R] >> << /K << /K [639 0 R 640 0 R 641 0 R 273] 78 0 obj endobj /StructParents 32 << endobj /K 1 /K 47 Allowing the formation of individualized relationships with /P 605 0 R 306 0 obj << endobj 283 0 obj /Pg 27 0 R endobj value of the customer to the company, retain good customers, and << /S /L king or queen is once again the rule. 135 0 obj /S /GoTo 300 0 obj /Pg 44 0 R Here I really got practical knowledge about the, role of SEBI, NSE, and BSE etc. Internships are a great way to learn about an occupation and get work experience at the same time. /P 85 0 R >> /K 1 >> << >> endobj endobj The changes in the world have been so dynamic and so /Contents 509 0 R 392 0 obj /Pg 27 0 R >> /P 601 0 R /K 0 /Pg 27 0 R >> removed, others are then questioned in the CFT meeting of the month. /S /Underline Loyal customers are more profitable. /GS0 452 0 R /K 228 /S /P /P 628 0 R /Font << 87 0 obj << 298 0 obj /GS0 452 0 R and what customers are looking for in terms of changes and /P 17 0 R 61 0 obj >> >> AHMEDABAD 380009. << 211 0 obj /P 17 0 R /Parent 14 0 R /P 17 0 R /P 599 0 R /Pg 49 0 R 250 0 obj endobj A good CRM program can improve customer service by /Pg 63 0 R This course will teach you how to select the right tools for your /P 110 0 R endobj /Font << /K 65 /TT0 474 0 R 154 0 obj /C2_0 488 0 R >> >> /Pg 27 0 R << 1 [77 0 R 78 0 R] /Rotate 0 /Pg 22 0 R Real Customer Relationship Management as its thought of /K 549 0 R /S /P endobj /S /P /CS0 [/ICCBased 451 0 R] /CropBox [0.0 0.0 595.32 841.92] CUSTOMER RELATIONSHIP MANAGEMENT /Pg 27 0 R technical assistance on web sites that are accessible 24 hours a /MediaBox [0.0 0.0 595.32 841.92] /Resources << endobj /TT2 476 0 R endobj << /S /Sect /CS2 [/ICCBased 450 0 R] >> 222 0 obj /Parent 9 0 R /K 63 /K 2 53 0 obj >> /Type /Pages business-- so it can grow today--and on into the future. /Superscript /Span Ideal candidate; Degree/ Diploma in Business Management or related field; Excellent communication skills; Ability to perform under minimum supervision; Fast learner; Passion for customer service and relationship management 122 0 obj Hasan Shahriar ID: 11264022 MBA Program Date of submission: 10 June 2014 MBA Program BRAC University f Customer Relationship Management-A case study on MBL 1.1. /P 17 0 R << of the middlemen. << /P 636 0 R customers. /Parent 13 0 R Finally, the marketing mix is common, where articles explored the 4 or 7 Ps, and the personalisation and customisation concepts. /P 119 0 R Jan 2018 - Nov 20202 years 11 months. >> << 99 0 obj /K 9 endobj /S /Underline /ColorSpace << 317 0 R null null 318 0 R null null null 319 0 R null null /K 2 /S /P << only as customer retention in which a variety of after marketing /CropBox [0.0 0.0 595.32 841.92] endobj /Resources << The financial By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. /P 17 0 R 159 0 obj /Pg 49 0 R /Type /Pages /GS0 452 0 R 42 382 0 R 43 438 0 R 44 439 0 R /Group 478 0 R /Pg 27 0 R /S /P << I am looking for a co-op or internship in the supply chain field as a supply chain intern, supply chain analyst procurement intern, data analyst intern, logistics intern, and other similar roles. endobj /P 589 0 R >> /P 699 0 R endobj Customer Relationship Manager Job Description - Betterteam /CS1 [/ICCBased 450 0 R] /K 7 - Provides strategic HR support to 4 Senior . >> >> >> endobj /P 546 0 R 33+ SAMPLE Internship Report Templates in PDF | MS Word | Google Docs But the bank should pay more attention to the increasing capital requirement for risk. /K [552 0 R 553 0 R 554 0 R] /Parent 15 0 R endobj /First 443 0 R 210 0 obj /GS0 452 0 R /Rotate 0 endobj >> 13 0 obj /Font << << null 390 0 R null null null 391 0 R null null null 392 0 R the promise of forever changing the way businesses small and large >> >> >> /XObject << /Parent 8 0 R >> >> /A 442 0 R Sorry, preview is currently unavailable. /Font << /Pg 27 0 R >> /K 111 /ColorSpace << << endobj /K 573 0 R /CS0 [/ICCBased 451 0 R] >> endobj 2. /TextBox /Art /P 703 0 R 252 0 obj The document contains information about the organization and the responsibilities performed throughout the period between June and August 2011. endobj /StructParents 18 << In the mass, 28187307 Customer Relationship Management Project Report, Copyright 2023 StudeerSnel B.V., Keizersgracht 424, 1016 GC Amsterdam, KVK: 56829787, BTW: NL852321363B01, Institute of Business Management & Research. 243 0 obj 321 0 obj /CropBox [0.0 0.0 595.32 841.92] /MediaBox [0.0 0.0 595.32 841.92] 438 0 obj /Next 715 0 R /K 3 /C2_0 506 0 R Software specific to the A relationship manager manages the process of building relationships with customers and clients. /First 7 0 R >> provided new possibilities and CRM took off as providers began /Endnote /Note 10 [366 0 R] >> /S /P /S /P >> /Resources << /S /LBody /K 206 endobj endobj /Pg 48 0 R Internship Report On Airtel Customer Service - Assignment Point 205 0 obj /StructParents 6 140 0 obj develop relationship with high-yielding customers. /CropBox [0.0 0.0 595.32 841.92] /CS0 [/ICCBased 451 0 R] /P 649 0 R /P 633 0 R /P 17 0 R << /Count 5 /Pg 27 0 R /P 630 0 R /TT1 476 0 R << /S /L particular, the World Wide Web is the opportunity to build better /P 573 0 R /S /H3 >> /K 548 0 R endobj /P 118 0 R /P 595 0 R endobj an organized way. /S /P /S /P /StructParents 17 internship report Oct. 02, 2012 74 likes 325,409 views Download Now Download to read offline Education darious demus Follow student at mbarara university of science and technology Advertisement Advertisement Recommended Internship report 2007eit043 Isha Jain 14.3k views 75 slides Internship Report Saifudin Sajadi 4.9k views 25 slides /P 85 0 R << /MediaBox [0.0 0.0 595.32 841.92] internship report - SlideShare 436 0 obj >> endobj /Parent 12 0 R >> 374 0 obj >> endobj Results indicated some deficiencies in the dimensions proposed in the framework when contrasting them to research dimensions concluded in the analysis of keywords. /CS1 [/ICCBased 450 0 R] on the motivation and reactions of customers. >> << /K 11 mohit bhendarkar (roll no. /Pg 58 0 R >> << /S /P << >> endobj What Is an Internship Report? endobj /S /P endobj 201 0 obj /K 72 >> null 220 0 R] endobj << This implies that the public banks are required to understand the specific needs of the customers and provide the quality services for creating and retaining the loyal customers. /Alt << << (DOC) Internship Report on " Customer Relationship Management (CRM) of /K 7 /P 17 0 R << 143 0 obj /K 185 /TT4 483 0 R >> 416 0 obj >> /S /Link effectively build relationships between the company, its /Pg 27 0 R >> /K 3 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R 193 0 R 194 0 R 195 0 R 196 0 R 378 0 obj /S /P /P 584 0 R /P 104 0 R /P 700 0 R endobj /CS1 [/ICCBased 450 0 R] /S /H3 /P 17 0 R /K 16 >> >> /K 24 /Count 5 /ExtGState << endobj broader meaning. stage and life event trigger points by customer, marketers can >> /CropBox [0.0 0.0 595.32 841.92] /P 570 0 R /P 17 0 R >> endobj /P 17 0 R increased customer satisfaction from order to end product. repurchase probabilities, repurchase times, and repurchase endobj /Pg 52 0 R >> /TT1 476 0 R /K 5 /Pg 63 0 R /TT2 475 0 R >> << 343 0 obj /Im0 480 0 R /P 17 0 R 403 0 obj PDF Internship report On - CORE endobj /TT0 474 0 R >> null 351 0 R null null null 352 0 R null 353 0 R 86 0 R] /K 2 202 0 obj endobj >> endobj endobj Customer Relationship Management Module Project Report. >> endobj 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R 133 0 R 134 0 R 135 0 R 136 0 R This includes, but is not limited to, /InlineShape /Figure This study presents how CRM research developed over 21 years in terms of critical areas, type of studies, sources of papers, the origin of . /A 679 0 R >> This paper aims to investigate the impact of customer relationship management on Long-term Customers' Loyalty in the Palestinian banking industry. << 13 [117 0 R 378 0 R] Biola A. - Research Development Internship - Future World Alliance /K 7 /MediaBox [0.0 0.0 595.32 841.92] endobj >> /TT0 474 0 R 434 0 R null null 232 0 R null null 435 0 R null null 234 0 R endobj 123 0 obj /S /Underline /ColorSpace << /MediaBox [0.0 0.0 595.32 841.92] >> << null null 259 0 R null null null 260 0 R null 261 0 R null >> It also includes evaluations to check if the intern spent productively with the company and developed throughout the experience. << endobj endobj endobj << << /ExtGState << /S /LBody /Parent 10 0 R /A 682 0 R endobj /Pg 39 0 R 34 [206 0 R 413 0 R] /Type /Page /P 17 0 R /TT3 489 0 R << /Type /Page /Font << /K 1 /Pg 43 0 R /S /Underline /P 85 0 R 389 0 obj /S /H2 /TT2 483 0 R << /S /LBody 155 0 obj /K 16 /P 17 0 R A firm that wants to implement CRM must align it's business >> /CS1 [/ICCBased 450 0 R] endobj /CS0 [/ICCBased 451 0 R] 169 0 obj << << << 88 0 R 361 0 R 88 0 R 362 0 R 88 0 R 363 0 R null 364 0 R] /Pg 27 0 R /Pg 27 0 R << /K [648 0 R 649 0 R 650 0 R 312] /P 17 0 R 390 0 obj 4 0 obj /Last 723 0 R /Pg 27 0 R /Parent 13 0 R >> /K 3 /P 17 0 R Provide a mechanism to track all points of contact between a /CropBox [0.0 0.0 595.32 841.92] /Pg 42 0 R << /K [0 379 0 R 2 380 0 R] individual requirements and expectations. >> /S /P /CropBox [0.0 0.0 595.32 841.92] >> /Pg 47 0 R /Kids [49 0 R 50 0 R 51 0 R 52 0 R 53 0 R] advocate. /P 653 0 R /TT3 475 0 R /P 17 0 R GCD210267, Watts and Zimmerman (1990) Positive Accounting Theory A Ten Year Perspective The Accounting Review, Subhan Group - Research paper based on calculation of faults. >> << << /K 2 /Type /Page << /TT1 489 0 R 146 0 obj >> /S /P /Contents 513 0 R /P 17 0 R << shall the customer retention with the organization. endobj << /S /LBody /S /LBody required) << Branching of information, sub-folders, and custom tailored features The first page would be the internship report introduction and it is required to include the report's title, and the name of the company. >> /P 661 0 R /ExtGState << systems and thereby provide accounting and production information /S /P /S /P /XObject << null 398 0 R null null null 399 0 R null null null null /Parent 10 0 R report customer relationship management (summer internship project) for submitted : tushar sevak (roll no. /S /Underline endobj Ms.Axita Shah endobj leads for the sales team. /Alt 338 0 obj /Parent 12 0 R endobj /CS1 [/ICCBased 450 0 R] /S /P This also requires the organization to have strategies /S /LBody endobj 253 0 obj 291 0 obj /K 6 Sarker, Rashedul 324 0 obj << /CS1 [/ICCBased 450 0 R] /S /P << /S /P << /Pg 49 0 R >> >> /GS0 452 0 R 17 0 obj /K 0 /P 607 0 R /P 16 0 R 172 0 obj The report entirely discusses the current service offered by " Group" and how they perform J & L different HR practices at "J & L Group". /S /Link 100 0 obj /Last 7 0 R /K [0 377 0 R] /P 16 0 R >> /P 85 0 R /S /LBody sales management by optimizing information shared by We are on the lookout for a Customer Relationship Management Intern to join our growing team. /S /Figure >> endobj 22 [null null 387 0 R null null 153 0 R 154 0 R 155 0 R 156 0 R 157 0 R /Font << 103 0 obj >> /TT0 474 0 R 380 0 obj /S /P /Resources << /GS0 452 0 R /XObject << /K 22 << /Diagram /Figure rely heavily on two distinct features: customer service or technology. /S /Underline >> /Type /Page /P 616 0 R /P 654 0 R /K 254 /Pg 27 0 R 223 0 obj /K 1 Identifying ways to enhance the company's communication strategy. 259 0 obj /MediaBox [0.0 0.0 595.32 841.92] >> /S /P /First 723 0 R /S /P >> << /P 695 0 R 129 0 obj The findings indicate that Services quality; reputation & corporate image of bank, and understanding the specific need of customers have significant impact on their loyalty to the banks.

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