Come see why we are the #1 Volume Buick GMC Dealer In The Nation! The new showroom at the Laura Buick-GMC dealership. Hours & Directions Service Appointment The expert team at Quality Buick GMC is committed to caring for your vehicle for as long as you own it. Please let us know when you would like to have to coordinate the touch-up repair and we are happy to accommodate your schedule in doing so. We are happy to review this again for you to see if there is a way for your repairs to be covered under the warranty you purchased. Laura Buick-GMC has an estimated 117 employees and an estimated annual revenue of 24.4M.. See more Website I just confirmed with our Finance Director, ***** ******, that you both spoke today and that ***** confirmed with you that you do have warranty coverage in effect for your diesel truck. Transmission. The new showroom at the Laura Buick-GMC dealership at 903 N. Bluff Road in Collinsville. stated that I needed to be approved through Laura You do benefit from the road hazard portion of the tire and wheel protection, along with the 3 other components of the warranty you purchased. Join to connect Laura Buick-GMC, Inc. Report this profile . We apologize for the dissatisfaction you are having with the warranty product you purchased two years ago. Stephen Hagopian, of Glen Carbon, looks at the interior of a 2012 Acadia FWD Denali at the Laura Buick-GMC dealership. Portfolio Specialist Manager - PNC Private Bank(Northeast and Mid-Atlantic Regions), In Dealership Coach - Automotive Product Trainer. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. We would be happy to assist you in resolving your issues. One Owner. In case you have further questions on booking your test drive or require certain recommendations on how to reach our dealership, contact us at +1618-623-4768 where we now have happy, intelligent car dealership industry experts that can surely assist. However, they would not cover paint peeling. To clarify, your wheels would be covered under the road hazard portion of the warranty (bent from a pothole as just one example). Waiting for response from **** or *****. GLEN TANQUIY. I will make sure to share my experience and dissatisfaction from Laura Buick/GMC with any and everyone possible in the future. He said many of his 50 employees have two and three decades of service with the company and several customers are now third-generation car-buyers from the dealership. Im baffled., Suspect charged in fatal shooting in downtown St. Louis, Former Sweetie Pies TV star Tim Norman gets two life sentences in nephews death, Cardinals manager Oliver Marmol slams ump C.B. You and I have personally spoke on several occasions regarding your concern with the touch-up performed on your vehicle. Our goal is to give you a better way to purchase and service your automobile. A Laura sticker on the back of a new Buick at the Laura Buick-GMC dealership at 903 N. Bluff Road. It's the tried-and-true customers who keep returning and the loyal workforce that have made them tops in the nation. Sign up for our newsletter to keep reading. truck with the options I was looking for on the Laura Buick/GMC website. Visit us today and see for yourself. So every time I get in my truck Im reminded of the day I took my truck to Laura Buick to get what should have been a simple part change. approved for the Colorado through CarGurus Dan You declined these repairs as they were outside of your warranty coverage. After several conversations with the **** ******* at Laura Buick GMC he said the when he spoke with the warranty company the were denying the claim because they said it was due to possible cleaners or road salt which caused the problem and falls under wear and tear. You can find us at 903 N BLUFF RD in COLLINSVILLE, IL 62234-5820, just a short drive away from St. Louis, MO, Belleville, and St. Charles. I called Laura Buick GMC who I bought the truck and warranty through to get my money back because the warranty was no good since the wheels couldnt be fixed. However, good things on the horizon! Anderson said the dealership was already gaining momentum from increased sales in December, following the renovation of their showroom and service area. The second, and most recent, incident involves the 60m/60k mile extended bumper to bumper warranty I purchased with the truck. Let me see if there is any possibility that they may goodwill a replacement dashboard. I'm terribly sorry to hear of your frustration with National inventory shortages of vehicles and our inability to take a deposit from you on one of our vehicles. The manufacturer should be responsible to replace the dash on the vehicles since they used inferior material and didnt do the recall for 6 years or so which allowed the dash in my truck to deteriorate to the point it was already getting brittle and cracking. Quick View 34 photos Save New 2023 Buick Enclave Premium FWD MSRP $56,285 Leachman Price $55,785 Savings $500 See Important Disclosures Here Specifications Stock Number B23113 Exterior Moonstone Gray Metallic Buy I guess I'll call again to wait on hold again and say to call me back and I bet I won't hear back again when they promise to call back. It's nice, it's clean, it's well-lit, that's really the important things right there, said service technician Chad Brauss of his new work digs. Submitting a response indicates a willingness to work with customers to make things right. Laura Buick GMC is a family owned and operated business with a strong commitment to customer satisfaction. 903 N Bluff Rd, Collinsville, IL 62234 havent heard back from them guess they dont want We believe in transparency in all aspects of our transaction, which is why we prominently display AutoCheck Vehicle History Reports on every used vehicle on our website, free of charge. ************ It also states that chrome wheels are not covered by the cosmetic damage portion of the agreement. Along with the truck I purchased a paint/interior protection plan. It's much more comfortable.. I was able to review your policy, and what you purchased covers far more than just your wheels and tires. Chevrolet Owner Benefits at Laura Chevrolet Buick GMC of Sullivan Click the link in the email we sent to to verify your email address and activate your job alert. Roger . Welcome to Bob Brockland Buick GMC in COLUMBIA, IL near St. Louis. All vehicles are listed on our site until they are physically sold, however, we do not take multiple deposits on vehicles while waiting for a car or truck to ship from General Motors to our dealership nor from the time they arrive at our dealership until the time a customer takes physical possession and completes a sale. It is my understanding that this concern was resolved last Friday, April 22, 2022 by our Finance Manager ***** ******. LAURA BUICK GMC - 24 Photos & 120 Reviews - 903 N Bluff Rd - Yelp He's one of the new salespeople hired on since the expansion. All good for the dealership you made money installing the airbag and know it will cost me around a $2,000 to get a new dash. Well I didnt end up getting the GMC but instead went with a ram. Accidents requiring towing is a major accident. Laura Buick-GMC dealership at 903 N. Bluff Road. THE BENEFITS OF CERTIFIED SERVICE When it's time for vehicle maintenance, let the Certified Service experts handle it. I believe you have missed the last scheduled visit with us and we are happy to assist at a date/time that works for your schedule. Laura Buick GMC insights Based on 10 survey responses What people like Fair pay for job Ability to meet personal goals Areas for improvement Sense of belonging Time and location flexibility Trust in colleagues Overworked and Underpaid RECEPTIONIST (Former Employee) - Collinsville, IL - October 26, 2021 The title says it all. As for the drain plug issue; we were able to verify that the plug was not stripped at the time we last serviced your vehicle. Then come to our Buick, GMC and Chevy dealership near Festus, MO, and explore the new Buick inventory! They also have been provided all the information needed to reinstate the warranty. Laura Waller - Senior Public Health Officer- Healthy Weight - LinkedIn Two years later I take the truck into my local GMC dealer for warranty request due to the clear coat coming off the rims. Laura Trucks Schedule Service Accessories Loaner Vehicles 903 N BLUFF RD COLLINSVILLE IL 62234-5820 US Sales (618) 623-4768 Service (618) 307-4724 Parts (618) 312-1524 Get Directions Hours Of Operation Sales Service Parts CATERING Belleville, IL DRIVERS - Laura Buick GMC IN COLLINSVILLE Thank you for choosing our dealership! It appears that your third party warranty that was sold to you by your lender does not cover all components needed to repair your vehicle. We are happy to assist.All the best. The manufacture is well aware that the inferior model car plastic that the dash is made of on a $55,000 truck is not made to last over 3 years or any future maintenance without breaking or cracking and no plan other than change the airbag and leave the dash in pieces and not be responsible. Please reach out to me directly and I can provide you with the warranty information you are looking for. laura buick gmc. I feel this warranty they sell is advertised with false information because is says they will cover cosmetic damage to the surface that alters the normal appearance of the wheel but then deny the claim saying its wear and tear. Bought a used 2015 GMC Sierra Denali from the business. Along with the truck I purchased a. Engine light came on early Dec 2022-called and given appt 29 Dec 2022-when arrived for appt told that would not have time to assess and repair vehicle-error codes ran but appt rescheduled for 12 Jan 2023. Customer Reviews are not used in the calculation of BBB Rating. JOHN SWISTAK JR.,. away) (618) 803-4225 | Confirm Availability Video Walkaround Test Drive Delivery GOOD PRICE Newly Listed Used 2010 Chevrolet Traverse LTZ License Plate Bracket, Front Mounting Pkg 9,995 85,530 miles 17 City / 24 Highway Laura Buick GMC, Inc. (1.43 mi.

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