Returns

We have 30 Days retrun policy, which means you have 30 Days after receiving the item to request a return.

Overview 

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

 

Exchanges

We replace items if they are defective, damaged or not compatible. If you need to exchange it for the same or other items, send us an email at Sales@HiPilot.com 

Need help?

Contact us at Sales@HiPilot.com for questions related to refunds and returns.