3.8. View the profiles of people named Optus Smith. Create New Account.

News.com.au contacted both Chris and Tony but at the time of writing had not heard back. Yes to having a chinwag.
Create New Account. Optus Salamander Bay. Ratings and reviews have changed. You stitched us up with an iPad we did not order, then made it impossible to return even when you agreed it was your stuff up,” wrote Queensland Facebook user Tony Zieth. “It shouldn’t have resorted to me getting my son or anyone I may know to fix it,” she said. All times AEST (GMT +10). The monthly bill is only $29 but after letting it sit idle, she now owes them $85.47. Late last year, Optus faced a backlash after placing advertisements in Arabic in its Casula Mall store in New South Wales. OPTUS receives complaints from customers on social media daily.

After multiple angry posts, they reported to have finally had their complaint resolved. Create an account or log into Facebook. Yes to having a chinwag. See more of Optus Salamander Bay on Facebook. You’ll find us online 24/7 to give you a hand. Fred We doesn't recommend Optus (383 George Street, Sydney, NSW, … Former ABC journo Emma Alberici gets new gig with Compare th... One old TV caused 18-month-long internet outage for entire v... China Daily call Trump’s TikTok Oracle-Walmart deal ‘dirty’. Some showed their appreciation by … View 377 reviews. Telecommunication Company. The man known as Dan, who lives in Melbourne, regularly replies to customers on the Optus Facebook page. 3,251 were here. Optus' FB page has attracted angry customer complaints.Source:Facebook. 5 out of 5 stars. Dan replies to Roshan’s comment about the Arabic signs. All people who live here are required to read speak understand... Dan’s informative reply to Virgil Tracey on Facebook. 242 people like this. Dan knows how to be a human.”. 3,276 were here. But Ms Ghattas doesn’t understand why such a simple task has proved almost impossible to achieve, especially after making the initial trip to the store with her mother before her health worsened. They signed me on a contract I did not agree to and they cannot even provide unlimited home internet. A tough time with plenty of admin tasks, that Lucy says was made harder by a six month dispute with Optus. 244 people follow this. All times AEST (GMT +10).

Even when customers wanted to have their say, Dan kept a calm approach. They didn’t, so she went back to the chatroom and tried to find somebody who she could call to resolve the issue. Well done, Dan and Optus! Connect with friends, family and other people you know. Dan also addressed customers who said they were pleased the controversial Arabic signs had temporarily removed.

3,277 were here. “Optus apologises for any inconvenience this has caused Ms Ghattas,” they said. Telstra.

But plenty of others voiced a similar frustration with the telco. Lucy Ghattas has been given the run around by Optus.Source:Supplied. She had originally avoided involving her son because she didn’t want the dispute to impact him. Related Pages. Dan’s interactions with Optus Facebook followers have received an overwhelming amount of praise on the Facebook page. Closed Now. Optus, thank you for not allowing bigotry and fear control the conversation. or. I cannot even speak to some one who’s (sic) speaks English! Yes to having a chinwag. Australia is a country where English is our language.
Customers have left angry messages on the company’s Facebook page complaining about their experiences. But it’s the way their Facebook guy replies that’s got us talking. Forgot account? Not Now. ARE you sick of customer service involving offshore operators and robotic responses? 1.4 out of 5.

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