I was first told I would owe car payments till settled even though the car was totaled.

Every day they had a new person calling you, different information, avoiding questions etc. After asking for help from the front desk... 10 minute later this character showed up, and the comedy started. Little to no compassion or interest in me. My latest leaves me resolved to find a new service provider for the F150 we purchased here. That makes us easily accessible to people in nearby towns such as Carlsbad, Escondido and Oceanside.
Take care! . Appointment was done a week prior and I choose to be the at the earliest possible to get my truck fixed and get back to work. I stopped into the dealership the next day to check the car out in person. this time of the virus. Instead spending a week guessing what all the buttons and dials did- I knew tons about my new Ford before leaving the lot.

I take it to a local dealership in Vegas where they have 6 other of the same year/model with the same issue. I may go back for the F150. I was NOT an easy case, to say the least. Thanks for the great review, Lee - you've made our day! Avoid like the plague. 2012 Toyota Corolla. In light of today's pandemic nonetheless.

it.

It seemed like a much better way to own a car, more car for less money over time and all repairs taken care of because leased. When my paperwork was done, Amin got into the car with me and went over EVERYTHING. John the finance director was a huge help as well! Thanks again! My previous experiences have not been great. 5/15/2020Thank you for all the stars, Kulia! Bought a brand new f-150 about a month ago, a few days after the purchase the back up camera started having problems, would turn all fuzzy, sometimes it doesn't work at all. We analyze millions of used cars daily. Search listings from Vista Ford Woodland Hills in Woodland Hills, CA to find the right vehicle for you.

You are going to let your customer drive off with mice droppings on the dash and not expect a poor review?Really. Michael Trovero is a very respectful, upfront and, honest person when wanting to babe a purchase. My past experiences have left me satisfied at best, never exceeding expectation and often failing to meet. Because they are on commission, they will try to recommend services that are unnecessary, and may even cause harm to your car.
Yay for safety, ford!Here is where the fun starts with vista:Due to the transmission cooler fail, ford gave me a complementary warranty on my car.

:). We hope y...ou continue to choose Vista Ford for all your vehicle needs! Overall experience was very poor and the dealership lacks honesty and integrity.

It had a known issue of the Transmission Cooler being faulty. Thanks again! We hope to be of service to you again. Made an appointment with these guys, lady that set up the appointment was super nice, since it's just a backup camera issue, she said it should take maximum 2 hours to get an issue like this repaired. I'm extremely upset with their service, did not leave happy customer. I head in, a few days before my cancelation window is up. Charged me $168. I waited for my vehicle and the service was completed in 1 1/2 hours as I was told.

This time Vern helped us. At Vista Ford Lincoln our commitment to customer service is second to none. General Manager…. Even more concerning is that within hours of leaving an online review on Yelp I received an email from the General Counsel at the dealership in an attempt to intimidate me and claiming the review is defamatory and inaccurate. With a variety of cars, trucks and SUVs to choose from, and an experienced sales team, we are confident that we can find the vehicle that is right for you. The email from the General Counsel goes on to state "this e-mail serves to confirm Vista Ford's rescission of that offer" providing further evidence my statement is accurate and contradicting their own position.

We're truly sorry for the negative experience you had, and want you to know that we took your concerns quite seriously, and used this example for subsequent training. We just shared your post with Danny O', and it likely made his day. .

Another salesman, Amin, helped me from there.

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