Missed call about the tyres when sleeping before a 12 hour night shift. Delivery driver took pictures and reported it and said they could sort something out.

Cazoo can also collect vehicles used in part-exchange, but it has to be agreed beforehand during the online purchase process. Make sure you know your options by reading our Cheap Finance Advice page first. The listed cars are all owned by Cazoo and checked over by a team of trained mechanics at the firm's 55-acre storage facility based in the Midlands. Delivery was hitch free with everything explained to us. With no forecourts, sales staff, dealership properties etc to pay for, Cazoo claims to pass these savings onto its customers - so cars should be listed for lower prices than similar models advertised by dealerships. Cazoo has differentiated itself from other car dealerships in that it has focused on offering an entirely digital experience, allowing customers to not only choose the car they want to buy online but also have it delivered directly to their door. No complaints. Thanks for the feedback David. Immaculate car inside and out. If you aren't happy in the first week of having the car, you can ask them to come pick it back up, too.

Should I use a car cover on a classic stored in a garage? Hope you continue enjoying your Cazoo car and happy driving! Fair enough these things can happen all though I thought this was a little odd as it should of been checked prior to being put on the website for purchase. Thanks Paul! Almost 4 days later I called cazoo for an update on the car as no calls or emails were sent to me updating. Not happy as 3 tyres would perform differently and wear at different rates. The delivery van was parked close by and the car driven to my front door as the lane where I live was too narrow and the handover was extremely professional and everything explained and demonstrated to me. Very happy with the service. It is our pleasure and happy drivng! Hi Benjamin - thank you so much for your review! Mr Chesterman said: "Following our acquisition of Imperial Cars, we are converting most of these sites to Cazoo Customer Centres for the purposes of storage, distribution and collection of our online retail sales. The car arrived just 15 minutes into my two hour slot and looked amazing. I am happy to know that one of our team members has reached out. Overall our experience was first class. Hi Russell - thank you for taking the time to share your feedback. Faultless!Excellent website with comprehensive information Useful support by phone and regular e mails Straightforward process to reserve and buyImmaculate car exactly as described Friendly knowledgeable delivery driverEasy part exchange process with competitive valuationThis is how I’ll buy my cars from now on, Great service and great communication. Described as the Amazon of the used car market, Cazoo promises to deliver any car you order to your doorstep within 72 hours. Thanks so much for the 5 star review Carl! After about a week of rigorous searching, I found the car I wanted and paid for it, with a deleviry time of my choosing and delivery straight to my door. They are nonchalant to any queries their favourite response is someone will callback which never happens.

Is it reputable? No brainer. Cazoo was also launched by Alex Chesterman - the brains behind property site Zoopla and (arguably lesser known) online DVD rental firm LoveFilm, which was kind of like a mix between Blockbuster and Netflix before streaming services came about. Half an hour later my old car was on its way and I was left with its shining new replacement and a feeling that I had experienced something wonderful. Thank you ever so much for taking the time to write this review. You can complete the whole buying purchase online as opposed to having to visit a private sellers house or waste an afternoon at a dealership. From start to finish everything was fantastic!

Such a brilliant easy experience the whole way through our car purchase. This was the easiest car I’ve ever bought. We would be delighted to do business with you as well. * Sometimes we show a link with a * next to it. I’ve not heard of it before. The delivery driver was very knowledgeable ans just contributed to the smoothness of the process. Happy driving! Cazoo must be the future of car buying. Please review our, You need to be a subscriber to join the conversation. Hi there, thank you for the great review likewise we are also very happy with this review. Would recommend, Trouble free transaction with Cazoo for which I am very pleased. Volvo XC60 review. Car is great so far. "We remain entirely an online retailer and these are not 'stores' in the traditional sense but provide the infrastructure for us to fulfill our continually growing online sales.".

Hi KB, that is exactly what we aim!

It's a little bit like Amazon for cars.

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