5024 Simpson Ferry Rd, Mechanicsburg, PA 17050-3625. I then call my sales rep, Rory Isaac, and no surprise to me, he says that he cannot help me because he is no longer employed with them. My name is Grady E*** and if I had a choice I'd give them ZERO stars.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. and I told them it wasn't finished and how they have had me waiting and were no shows on 2 separate occasions. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We're no longer patient & insist that since we had an appointment & arranged to be home, we wanted the technician to keep the appointment. Tyler M. and Todd I. were great at their job. BBB Business Profiles are subject to change at any time. Where is the customer service? seriously and would love your feedback.

Some say the price difference is worth it due to the high-quality products and customer service that West Shore Home provides. Very happy with installers and there work give Joe L and rob 5 stars, This was our second bathroom redo and we are as thrilled with this one as e were with the first. when we had questions they glad answer them with knowledge of what they were talking about.

They did a great job cleaning up. We told customer service to make sure the salesman was aware of our issues.

West Shore Home’s bath remodeling division focuses on durable products, lightning-fast installations, and a customer-focused, convenient experience. West Shore Home offers financing options to help you pay for the products. Damon, John & Elliot did a great job installing my new front door. We will definitely recommend these 3 people. They worked straight through the day.

Before applying the clear calk they didn’t remove It so it now has clear calk over it. I have a small job I wanted done . He was very knowledgeable of the products the company offers. We were told to wait 24 hours to use the shower. Tavner C was a conscientious, polite installer who did a terrific job. My experience is they have lied numerous times. Things started well as they showed up early on day one.

Instead we went from July 31 until Sept 18th without being able to use our master shower. First the one day instal of the shower took three. I’m learning to always get at least 3.

I would highly recommend this company to my friends. They cleaned up afterwards. He said if we'd called him, the delay wouldn’t have happened. We were willing to overlook the 1 day install being 3–not what we planned but we tried being understanding. We wanted to leave a good review. This business is in an industry that may require professional licensing, bonding or registration.

We felt confident – again – that our 1-day shower install would be completed as we prepared for another slight delay.

I have tried multiple times to get an answer and never receive an answer or a call back. They both was very nice to my husband and myself. We take our accuracy very This means that your new bath will resist cracking, chipping, staining, mildew, and bacteria growth. The door now is fairly tight and honestly hard to close. I then call my sales rep, Rory Isaac, and no surprise to me, he says that he cannot help me because he is no longer employed with them. West Shore Home was first mentioned on PissedConsumer on Mar 26, 2018 and since then this brand received 33 reviews.. West Shore Home ranks 94 of 1861 in Construction and Repair category. Privacy Policy | Terms | Do Not Sell My Personal Information.

This company offers bathtubs, showers, tub shower combos, and tub-to-shower conversions. There installers are reckless. The job was not finished that day, the seat was not put in and they stated that they needed an electrician to install the light (which they claim they do not use subcontractors, this electrician TOLD ME he is a sub). So I called Brandon and told him to cancel the contracts. As a replacement contractor, we strive to use our years of experience to provide the best customer service possible. Thank you for your patience as You were awesome. By 4 o’clock the job was completed & just beautiful. Very expensive. Glass folks came the following week.

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